Support Services
S2G's service offerings address the complex responsibility of managing products and services, which include technical support, customer service, inventory tracking, fulfillment, repair and refurbishment. While reducing the cost to support products and services, this partnership allows S2G's clients to focus on their core competencies.
Read More
Our Mission
To provide technical support, logistics, fulfillment, repair depot and customer service that consistently exceeds our client's expectations by empowering innovative people and using leading edge technologies, tools and processes..
Read More
S2G has the experience and tools to provide a complete Repair Depot for a computer or computer component manufacturers. The combined experience of our staff includes the testing and repair of computers and computer components for: Hitachi, Apple Computer, E-Machines, Super Mac, RasterOps, S3, Motorola, Dell, Compaq, and IBM. It has operated multi-line/multi-product based repair depots for nearly a decade. By using repair data history, in conjunction with our inventory management system, processes can be developed in which product is repaired more efficiently with less handling than in other competitor's repair operations.
All S2G repair technicians must complete the appropriate level of training necessary for the repair process they are to perform. In addition, every S2G repair technician completes an A+ certification course within 90 days of hire. For quality assurance purposes, an A+ Certified technician must supervise all repairs performed by technicians pursuing certification.
